Terms & Conditions

How we use and store your data

1. About these Terms

These Terms & Conditions govern your use of the TWO EIGHT ONE website and any related pages, content, materials and online features made available through it.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please do not use this website.

These Terms apply to website use only. If you engage us for consultancy, inspections, audits, training, sourcing support, CLIV platform access or any other service, that engagement will be governed by a separate agreement, proposal, statement of work, subscription agreement or other contractual terms agreed between us.

2. Who we are

This website is operated by Source2Market, trading as 28one / TWO EIGHT ONE.

Registered office: 15/F Caltex House 258 Hennessy Road Wan Chai, Hong Kong

Email: marketing@28one.com

Telephone: +852 281 00795

References in these Terms to “TWO EIGHT ONE”, “we”, “us” or “our” mean Source2Market Limited and, where applicable, its affiliated brands, products and services, including CLIV.

3. Changes to these Terms

We may update these Terms from time to time. Any changes will take effect when the updated version is posted on this page.

You should check this page periodically to ensure you understand the Terms that apply at the time you use the website.

4. Use of this website

You may use this website only for lawful purposes and in accordance with these Terms.

You agree not to:

use the website in any way that breaches applicable law or regulation
use the website in any way that is unlawful, fraudulent or harmful
attempt to gain unauthorised access to the website, server, systems or networks connected to it
interfere with the proper working of the website
introduce viruses, malware, worms, logic bombs or other harmful code
copy, scrape, harvest, frame or reuse website content for commercial purposes without our prior written permission
use the website in a way that could damage, disable or impair our services or reputation

We reserve the right to restrict, suspend, or terminate access to the website where we reasonably believe these Terms have been breached.

5. Business use

This website is intended primarily for business users, including professionals involved in quality management, sourcing, compliance, inspections, audits, product integrity and supply chain operations.

The content on this website is provided for general business information only. It is not intended to constitute legal, regulatory, technical or professional advice on which you should rely without obtaining advice specific to your circumstances.

6. Website content and service information

We aim to ensure that the information on this website is accurate, current and useful. However, the content is provided for general information only and may be updated, changed or removed at any time without notice.

Descriptions of our services, capabilities, sectors, case studies, product features and outcomes are illustrative and informational. They do not amount to a binding offer, warranty, commitment or guarantee unless expressly set out in a separate signed agreement.

Any timelines, examples, feature descriptions, expected outcomes or implementation references shown on the website are indicative only and may vary depending on the scope of work, service model, technical requirements, geography, customer systems and other factors.

7. No reliance

Although we make reasonable efforts to keep the website content up to date, we make no representation, warranty or guarantee, express or implied, that the website or its content is accurate, complete, uninterrupted, secure or error-free.

You acknowledge that any reliance you place on website content is at your own risk.

Nothing on this website constitutes:

an offer capable of acceptance
a commitment to provide services on any specific terms
a guarantee of commercial, operational or compliance outcomes
professional advice tailored to your circumstances

8. Intellectual property rights

All intellectual property rights in this website and its content are owned by us, our licensors or our partners. This includes, without limitation:

text
copy
branding
logos
graphics
layouts
design elements
software
videos
downloads
documents
product names
service names
CLIV-related materials

You may view, download and print material from the website for your own internal business use only, provided that you do not modify it and do not remove any copyright, trademark or proprietary notices.

You must not reproduce, republish, distribute, adapt, translate, store, commercially exploit or create derivative works from any website content without our prior written consent.

All trademarks, service marks, trade names and logos displayed on the website remain the property of their respective owners.

You must not reproduce, republish, distribute, adapt, translate, store, commercially exploit or create derivative works from any website content without our prior written consent.

All trademarks, service marks, trade names and logos displayed on the website remain the property of their respective owners.

10. Enquiries, proposals and bookings

If you contact us through the website, request a callback, submit an enquiry, book a meeting or request a demo, inspection, audit or proposal, that submission does not create a contract between you and us.

Any contract for services will arise only when both parties have expressly agreed the relevant commercial terms in writing.

We reserve the right to decline enquiries, proposals or requests at our discretion.

11. User submissions

If you provide us with information, feedback, comments, suggestions, files, messages or other material through the website, you confirm that:

you have the right to provide that material
the material does not infringe any third-party rights
the material is not unlawful, misleading, defamatory, obscene or harmful
the material does not contain viruses or malicious code

Where you submit feedback or suggestions about our website, services or CLIV, you agree that we may use those ideas without restriction or obligation, unless separately agreed in writing.

Any personal data contained in submissions will be handled in accordance with our Privacy Notice.

12. Third-party links

This website may contain links to third-party websites, platforms or services for convenience and information only.

We do not control those third-party sites and are not responsible for their content, accuracy, availability, security or privacy practices. A link to a third-party site does not imply endorsement or approval by us.

If you access a third-party website through a link on our site, you do so at your own risk.

13. Privacy and cookies

Our use of personal data is governed by our Privacy Notice and Cookie Policy, which form part of the wider website framework.

By using this website, you acknowledge that we may process personal data and use cookies and similar technologies in accordance with those notices and with your applicable choices or consents.

You should read:

14. Website availability

We do not guarantee that this website, or any content on it, will always be available, uninterrupted or error-free.

We may suspend, withdraw, discontinue or change all or any part of the website without notice for business, operational, legal or technical reasons.

We are not liable if the website is unavailable at any time or for any period.

5. Security

While we take reasonable steps to protect the website and associated systems, we do not guarantee that the website will be secure or free from bugs, malware or other harmful components.

You are responsible for using appropriate security protections, including antivirus software and secure network practices, when accessing the website.

16. Limitation of liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where such liability cannot legally be excluded.

Subject to that, to the fullest extent permitted by law, we exclude all implied conditions, warranties, representations and other terms that may apply to this website or its content.

We will not be liable for any indirect, incidental, special, consequential or punitive loss or damage, or for any loss of profit, revenue, business, opportunity, goodwill, anticipated savings, data or use arising out of or in connection with:

your use of, or inability to use, the website
reliance on any content displayed on the website
any virus, cyber incident, attack or harmful material affecting your equipment, software or data
any third-party website linked to from this website

If you are using this website in the course of business, our total liability to you arising out of or in connection with the website will, to the fullest extent permitted by law, be limited to HKD 1,000.

If you are a consumer and mandatory law in your jurisdiction gives you rights that cannot be excluded or limited, those rights are not affected by these Terms.

17. Indemnity

You agree to indemnify and hold harmless 28one, its affiliates, officers, employees, contractors and agents from and against any claims, losses, liabilities, damages, costs and expenses arising out of or in connection with:

your misuse of the website
your breach of these Terms
your violation of any law or third-party rights
any content or material you submit through the website

18. Suspension and termination

We may suspend or terminate your access to the website at any time, with or without notice, if we reasonably believe that:

you have breached these Terms
your use of the website poses a security risk
suspension is required for maintenance, legal compliance or operational reasons

Termination or suspension will not affect any rights or liabilities that have accrued before that time.

19. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them, their subject matter or their formation shall be governed by and construed in accordance with the laws of Hong Kong.

The courts of Hong Kong shall have exclusive jurisdiction over any dispute or claim arising out of or in connection with these Terms, except where mandatory law in another jurisdiction gives you the right to bring proceedings there and that right cannot lawfully be excluded.

20. Contact us

Source2Market Limited

Address: 15/F Caltex House, 258 Hennessy Road, Wan Chai, Hong Kong