Case Study

Petek Saraciye

From Intuition to Insight:

How Petek Saraciye Mastered Decision-Making with CLIV

With nearly 170 years of history, Petek Saraciye stands as a testament to enduring quality, proudly manufacturing for well-known brands such as Mulberry, Aigner, Courreges, and Vakko. Their in-house team of over 200 skilled craftsmen are guardians of a legacy, deeply committed to the twin goals of exceptional quality and unwavering sustainability.

Meticulous attention to detail, passed down through the family, is woven into every leather product Petek creates. For a producer so committed to precision and stepping lightly, a relentless focus on quality is fundamental to their business.

Even with such dedication, complex operations, high volumes, and soaring expectations, mean errors can be costly. Critical issues were often hard to pinpoint, creating a blind spot in an otherwise exemplary process.

As Hamdi Sarackardesler, CEO of Petek Saraciye, candidly shared, “Our fundamental problem wasn’t the process itself. The real problem was our inability to clearly see the entirety of our operations. We had data, but it was scattered. We made decisions, but most were based on intuition.”

Hamdi chose CLIV not just for software, but for an approach that clarified what to measure, offering “decision environments” instead of just reports. Our team went beyond being a ‘classic vendor’ and focused on understanding the business’s goals and challenges.

This partnership has brought unprecedented clarity to Petek, helping them answer significant questions about the business: 
 
According to Hamdi, “this clarity has significantly improved the speed and quality of our decision-making, not only financially but also in operations, team management, and prioritization.”
 
CLIV teaches you to think with data, not just look at data. As Hamdi puts it, this is a competency that every company needs, but very few can truly establish.”

Ready to strengthen your quality management strategy? Get in touch with our team.

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